Every Shoplio store gets an address at your-slug.shopl.io. On Pro and Enterprise you can also serve it from a domain you own, such as shop.yourbrand.com, with an SSL certificate issued for you. You add one CNAME record; there is nothing to install and no certificate to buy.
A domain your buyers recognise is easier to share in a Telegram channel or a Discord server, easier to remember, and stays the same if you rename your shop's slug. It also lets you move the address later without changing what customers type.
One thing it does not do: storefronts on Shoplio are not indexed by search engines, on a shopl.io subdomain or on a custom domain. That is a platform policy. Your domain is for your customers, not for ranking.
Each shop has one custom domain. On Pro that means up to 5 shops with a domain each; Enterprise has no shop limit. Changing the domain replaces the old registration, and clearing the field removes the domain from the shop. Your your-slug.shopl.io address keeps working alongside the custom domain.
Use a hostname you can add a CNAME record to. Many DNS providers allow a CNAME only on a subdomain such as shop.yourbrand.com; a bare root domain needs a provider that supports CNAME flattening.
Most problems are in the DNS record itself. Check these in order before contacting support.
When a paid plan ends and its 24-hour grace period passes, custom domains stop serving the account's stores, and the stores remain reachable at their shopl.io address. If you pay for the plan again, domains that were verified are switched back on.
Yes, on Pro ($19/month) and Enterprise ($69/month). Enter the domain in Settings > Domain, add the CNAME record the dashboard shows, and click Verify.
No. A certificate is issued for your domain automatically once the CNAME record is in place.
No. Shoplio storefronts are not indexed by search engines, on any domain. A custom domain makes your store easier to recognise and share.
Only if your DNS provider can put a CNAME-style record on the root (often called CNAME flattening). Otherwise use a subdomain such as shop.yourbrand.com.
Once the CNAME record is visible, the certificate is usually issued within a few minutes. How long the record takes to become visible depends on your DNS provider.
Yes. your-slug.shopl.io keeps serving the same store.
Open a hosted store for keys, accounts and files, take crypto through Cryptomus or OxaPay, and deliver automatically. Free plan; fees stated plainly.
Shoplio delivers keys, accounts and download links the moment a crypto payment confirms: encrypted stock, pre-orders, refunds to balance and an API.
Five Telegram bots for sales alerts, restock posts, store management, tickets and a customer shop bot, plus how Shoplio uses Discord. Pro feature.
A REST API for products, variants, stock, orders, delivery, customers and balances. Scoped keys, 60 requests a minute, on Pro and Enterprise.
No card and no subscription. Upgrade only when you need a paid feature.